DELIVERY INFORMATION
All UK Orders are delivered by DPD Fully Tracked Courier.
UK Delivery
All UK Orders are delivered by DPD Fully Tracked Courier.
UK Delivery
Orders Under £25 (excluding tax and postage costs) £5.25 + VAT - DPD Fully Tracked Courier
Orders Over £25 (excluding tax and postage costs) £7.95 + VAT - DPD Fully Tracked Courier
Threaded Bar - 40cm and over (excluding tax and postage costs) £7.95 + VAT - DPD Fully Tracked Courier
All UK Mainland orders with a product value of £100 or more, the delivery is FREE and will be shipped via DPD Fully Tracked Courier.
To check your delivery costs, you can use the drop down box "Estimate VAT & Delivery Costs" during checkout. This will provide you with costs of shipping your goods, prior to payment, to your destination if you insert your postcode for where you would like the goods to be shipped.
We reserve the right to cancel and refund any order if the incorrect postage is paid.
Worldwide Delivery -
Goods are shipped via DHL Express and are Fully Tracked. Using the drop down box "Estimate VAT & Delivery Costs" during checkout, this will provide you with costs of shipping your goods, prior to payment, to your destination if you insert the country to which you would like the goods to be shipped.
PLEASE NOTE FOR INTERNATIONAL ORDERS
We reserve the right to cancel and refund any order placed outside the UK.
The customer is responsible for any duties or taxes imposed by their country of residence.
Dispatch Time
We will normally dispatch your order same working day (with the exception of specially sourced products or specially manufactured products). For same day dispatch, orders should be placed before 15:00pm and if we have the items in stock, the order can be dispatched by next day courier service.
If your item is not in stock, we will place it on back order for you and deliver your goods as soon as possible.
RETURNS
Goods can be returned within 30 days of receipt.
Correctly Supplied Goods - products may be returned if in a re-saleable condition, unused and unopened, and a refund, credit or exchange will be issued.
PLEASE NOTE FOR INTERNATIONAL ORDERS
We reserve the right to cancel and refund any order placed outside the UK.
The customer is responsible for any duties or taxes imposed by their country of residence.
Dispatch Time
We will normally dispatch your order same working day (with the exception of specially sourced products or specially manufactured products). For same day dispatch, orders should be placed before 15:00pm and if we have the items in stock, the order can be dispatched by next day courier service.
If your item is not in stock, we will place it on back order for you and deliver your goods as soon as possible.
RETURNS
Goods can be returned within 30 days of receipt.
Correctly Supplied Goods - products may be returned if in a re-saleable condition, unused and unopened, and a refund, credit or exchange will be issued.
This does not apply to specially manufactured bespoke products (unless the customer can prove the items were not manufactured to a customer's specifications)
Please pay appropriate postage costs which will not be refunded, and return to our address:
Returns
GWR Fasteners Limited
Units 6-7 Artillery Business Park
Garrison Avenue
Park Hall
Oswestry
Shropshire
SY11 4AD
Incorrectly Supplied Goods - A full refund or exchange is offered for goods that are incorrectly supplied or faulty. Please pay appropriate postage costs which will be refunded and return to the same address above.
For Correctly and Incorrectly Supplied Goods, we cannot accept responsibility for returned goods which are undelivered. Please retain your proof of postage etc., you may require it in the event of a claim with your carrier.
Returns
GWR Fasteners Limited
Units 6-7 Artillery Business Park
Garrison Avenue
Park Hall
Oswestry
Shropshire
SY11 4AD
Incorrectly Supplied Goods - A full refund or exchange is offered for goods that are incorrectly supplied or faulty. Please pay appropriate postage costs which will be refunded and return to the same address above.
For Correctly and Incorrectly Supplied Goods, we cannot accept responsibility for returned goods which are undelivered. Please retain your proof of postage etc., you may require it in the event of a claim with your carrier.