Ordering Information


Trade Counter

**DUE TO CORONAVIRUS RESTRICTIONS OUR TRADE COUNTER IS CURRENTLY CLOSED FOR WALK INS, IF YOU WISH TO COLLECT YOUR ORDER, PLEASE ORDER ONLINE AND SELECT CUSTOMER COLLECTION OR ALTERNATIVELY CALL US ON 01691 654979 TO PLACE YOUR ORDER**

You are most welcome to visit our Trade Counter (Units 6 - 7 Artillery Business Park, Garrison Avenue, Park Hall, Oswestry, Shropshire, SY11 4AD) where you can pick up an order which you may have placed online prior to your visit. Alternatively, we have staff who can help you with your purchase should you wish to choose your items upon your arrival. You can pay by cash or by card. You will be provided with a delivery note confirming the goods you have received, and a VAT invoice will be emailed to you.

Online Ordering Information

Please find below all the information you should require in placing an order with GWR Fasteners Limited via our website. If you are in any doubt or have any questions, please do not hesitate to contact us either via email sales@gwr-fasteners.co.uk or by telephone 01691 654979.

Making A Purchase

Making a purchase from our website could not be easier.  Browse our products and add any items you wish to purchase to your shopping cart.  When you have finished selecting the items you would like, click on 'Checkout' where you will need to enter your details so your order can be completed.

Loyalty Points

You will automatically earn loyalty points for every order you place. For every £1 you spend, you receive 1 loyalty point which is worth £0.05 GBP. This excludes delivery and VAT. Once you reach 100 points, you will be able to apply those points to your order to receive money off. Alternatively, you can continue building up your points over time if you wish. Once you have applied your 100+ points, you will be able to build the amount up again.


Payment Methods

1.  Credit/Debit Cards - We accept most major credit and debit cards for example Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch and Solo.  We use the secure Barclaycard payment gateway for all credit and debit card transactions.


2.  PayPal - You can make payment via your PayPal account to our Paypal account (sales@gwr-fasteners.co.uk). Also you can pay with your credit/debit card without having a Paypal account.

3.  Telephone Payment - If you do not wish to use the online methods, you can call us on 01691 654979 to place an order over the telephone and provide our staff with your credit or debit card details and your order/payment will be processed.

Security And Privacy

Your name and address details are stored on our website and access to this information is limited solely to the staff of GWR Fasteners Limited.  We do not sell, trade or rent your personal information to third parties.


We do not store credit card details nor do we share customer details with any 3rd parties

Barclaycard safeguards your card and bank details.  Barclaycard takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Disclaimer

Any information displayed on our website is intended for guidance purposes only.  We reserve the right to change pricing and availability information at our discretion without prior notice. Any such changes will apply to subsequent orders by you.  We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose.  In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free.  You hereby warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.